Medication adherence rarely improves without changing how care is delivered.
In multiple CPESN Networks programs, patients with chronic conditions such as diabetes and COPD moved from non-adherent to adherent at meaningful rates. In one Medicaid program, most engaged members ultimately achieved their HEDIS® quality targets. What stands out is that these results were driven by consistent engagement with community pharmacists, not one-time outreach or new technology platforms.
For payer teams focused on adherence, quality performance, and total cost of care, this supporting evidence provides useful context.
