Community Connected, the CPESN-initiative designed to help community pharmacies connect with communities of people who live, work or pray near their location, was featured in an article on Drug Topics website entitled, "Overcoming Bias: How Cultural Competence Improves Patient Care." Click here for the article.
Convenience and Trust: Adding patient-requested items for Medicare OTC benefit purchase
Thao Doan, pharmacist/owner of Tu Quynh Pharmacy and a CPESN® New York City luminary, says her Vietnamese and Chinese patients benefit by using their Medicare OTC cards to purchase healthy food items and traditional health aids. As Medicare Advantage programs increase benefit amounts, patients can use the dollars to buy certain foods. Doan says focusing on what patients need and use helps them make the most of the benefits and adds revenue for her pharmacy.