Success Stories

Elizabeth Locklear, pharmacist and owner of Rocky Point Pavilion Pharmacy and a CPESN® North Carolina luminary, added a long-term care NPI and enrolled in the CPESN Pharmacy Care at Home special purpose program. She shares an example of how her profit on one prescription went from just over $1 to just over $18.

Rachel Whitesitte, Clinical Services Manager at Streu's Pharmacy Bay Natural in Green Bay, WI, describes how the Special Purpose Program Medical Billing Supports has helped her increase reimbursement under new medical codes. The CPESN Wisconsin pharmacy is getting paid for clinical services they were providing free with $8K in new revenue for a single code in just 6 months.

Maggy Pharmacy, in northern New York, was among 17 CPESN pharmacies to participate in a statewide grant-funded workforce training program for Community Health Workers. Mark Maggy, pharmacist and co-owner, describes the positive impact for both Maggy Pharmacy technicians and the continuing benefit to patients in their community. CPESN New York was recognized by the quality improvement organization with the 2024 IPRO Quality Award.

Community Health Worker Hailey Yancey pulled back the curtain with a simple Excel workbook that allows the MediCenter Pharmacy team in Jackson, Missouri to see the rewards of their outreach efforts. In 2024 to date, the pharmacy has increased vaccine administration by 186% over the same period in 2023. Christina Hart, pharmacist and co-owner, says the information motivates the staff, and leads to higher goals.

Christine Lee Wilson first looked to her home delivery patients when she decided to add pharmacy at home services to Professional Pharmacy in Baltimore, MD. The program is growing and so is revenue.

Tim Mitchell, owner of Mitchell's Drug Stores in Neosho, MO, says adding pharmacy at-home services through CPESN® LTC@Home has been a "lifesaver" for his three pharmacies. The CPESN Missouri lead luminary credits two clinical pharmacists on his team with spearheading the pharmacy at-home program along with deep Community Health Worker involvement. Watch this short video to learn why he encourages others to add at-home services through the CPESN LTC@Home special purpose program.

Austin Crocker, Lead Clinical Pharmacist at APOTHEcare, a division of Tyson Drugs in Oxford, MS joins Stephen Lewis, MD, Chief Physiatry Officer for CPESN® PPC@Home to describe their chronic disease rehab care pilot. The CPESN Mississippi pharmacy is owned by Luminary Bob Lomenick and is participating in the Special Purpose Program CPESN PPC@Home.

The multi-phase Vaccine Hesitancy and Gap Closure Program started in southeast Missouri and is gaining traction statewide. Vaccine hesitancy conversations with CPESN pharmacists and technicians are integrated to Med Sync calls, boosting the revenue potential as pharmacies are being compensated for building on services already being provided. The program is funded by the Missouri Dept. of Health and Senior Services.

Moose Pharmacy in Monroe welcomed the community with an open house to announce the opening of its Big Tree Medical Clinic. With a startup goal of 30 patients in 30 days, Ashley Moose, owner and pharmacist, says marketing includes social media, and outreach to self-insured employers and pharmacy patients.

CPESN® NYC Luminary Roger Paganelli says training support staff as community health workers is a no-brainer for owners wanting to take their pharmacies to the next level. His Mt. Carmel pharmacy has affiliated with the special purpose program CPESN® Health Equity and will help promote a November CHW training to support NYC network pharmacies.

CPESN® Washington's Kari VanderHouwen talks about her decision to affiliate with the special purpose program CPESN® Big Tree Medical. Big Tree is recruiting a primary care practitioner to reopen a clinic in a building owned by VanderHouwen and the location of one of her two pharmacies.

Successful engagement of pharmacy-based community health workers in a HRSA-funded vaccine hesitancy program helped pave the way for the special purpose program CPESN® Health Equity.

Affiliating with Special Purpose Program CPESN® Health Equity helped CPESN® Wyoming secure CDC 1815 grant funding to integrate Community Health Workers to their practices and address social determinants of health needs for their patients.