CPESN® North Carolina + Medicaid MCO Diabetes Care Program

Since 2022, CPESN North Carolina pharmacies have cared for nearly 2,000 patients through a Medicaid MCO's Diabetes education and management program. Laura Rhodes, Managing Network Facilitator, says the program has been renewed, and she shares patient impact stories.

UnitedHealthcare + CPESN® Virginia Introduce Maternal Safety Program

Lura Thompson, Managing Network Facilitator for CPESN Virginia, describes the new Medication Optimizing Maternal Safety program available through UnitedHealthcare's Pharmacy Care Hub.

Luminary Insights: 2025 NCPA Key Takeaways

Joe Moose, CPESN® USA Director, Strategy and Luminary Programs, shares three key takeaways and some words of wisdom from the 2025 NCPA Annual Convention held in New Orleans last week.

Vaccine program adds revenue, builds community trust for CPESN California pharmacies

CPESN California Luminary Sanjay Patel says a Medicaid vaccine program for school-age children is helping the community, the state, and benefiting network pharmacies.

Bri Morris Gilbert, Executive Director, Arkansas CPESN®

Bri Morris Gilbert, Arkansas CPESN Managing Network Facilitator, reports on that network's participation in an adherence program for patients with complex behavioral health conditions. The network converted 74% of non-adherent patients to adherent through the payer program that started as a pilot in 2 states and is now active in 10 states.

CPESN® Hawaii, MDX Hawaii Success

CPESN Hawaii reports that network pharmacies closed 45% of health plan identified care gaps as part of the MDX Hawaii payer program. Dayna Wong-Otis, Managing Network Facilitator, says participation was network-wide and that pharmacies have streamlined patient outreach processes for success.

CPESN® Pennsylvania Launches Employer Onsite Vaccine Clinics

Stephanie McGrath, Managing Network Facilitator for PPCN, the CPESN Pennsylvania network, shares how pharmacists are working with local business to offer on-site vaccine clinics for employees. Employers sign up at the network website to be matched with participating pharmacies.

Setting the Record Straight on Community Pharmacy

Jessica Robinson, CPESN® Tennessee Managing Network Facilitator, was tired of hearing stereotypes about community pharmacists being “less clinical” or “not real providers" when she decided to push back with a LinkedIn post that calls out the perception of community practice mediocrity. She is being heard, loud and clear. In this short video, the community pharmacist who also teaches pharmacy students at East Tennessee State University, invites a closer look at a day in the life of the community pharmacist. "This is the frontline of healthcare, and it demands brilliance, resilience, and heart."

CPESN® Network Pharmacies in 11 States Meet A1C Metrics

Over 80% of A1C POCT completed at CPESN pharmacies for a health plan program that included longitudinal diabetes care were at goal (≤8%). Cody Clifton, CPESN USA Director of Practice Transformation and Clinical Programs, says those metrics helped the health plan payer reach its HEDIS® gap closure goal for the diabetes measure.

SDoH Program Across Four Medicaid MCOs

Pennsylvania Pharmacist Care Network (PPCN) pharmacists completed > 13,000 SDoH assessments for Medicaid patients, leading to 2,300 referrals for assistance with housing, transportation and other basic needs. Stephanie McGrath, CPESN® Managing Network Facilitator, shares insights from the two-year program.